TERMS AND CONDITIONS
Order Placement
Please kindly send all enquiries to:
biigspy@gmail.com
Please do indicate the following:
1. Name
2. Mailing address
3. Item code
4. Postage preferred (Normal or Registered)
Please make your payment within 3 business days after receiving our confirmation email. Otherwise, item(s) may be sold to the next potential buyer.
Biigspy appreciates payment via interbank transfer to POSB account for Singapore while Paypal is the accepted payment for other countries. Details such as bank code, account number, etc. will only be furnished in the confirmation email.
Biigspy will refund payment excluding the shipping and handling fee if you are not satisfied with the item(s) and return them within 14days.
Order Processing and Delivery
Item(s) will be processed and shipped out within 3 business days once payment has been confirmed.
Registered mail is recommended as Biigspy will not be responsible for lost or damaged items during shipping. However, in the case of normal mail, proof of delivery in the form of a video post will be provided that item has been sent upon request.
All items(s) will be properly packed and sealed securely to prevent damage during shipping.
In order to improve the goods and services rendered by Biigspy, we welcome all feedbacks and suggestions. Hence, please do not hesitate to contact us at biigspy@gmail.com.
Biigspy strive to keep all our customers' information private and with strict confidence. The data received will not be shared with any external sources.
